Privacy Policy

Privacy Policy

Cumbria Development Education Centre (CDEC) is committed to protecting your privacy. It is very important to us and we respect concerns you may have about what information we hold and why. This policy outlines what information we will collect both via our website at www.cdec.org.uk (‘Site’) and in person, and hold, and why.

We reserve the right to change this privacy policy from time to time by changing it on the Site. This privacy policy was last updated on 10th April 2018.

Within CDEC, the data protection officer is: Laura Goad

You can contact this person by calling CDEC on 015394 31602.


What we ask for

We ask you for your contact details for purposes of sharing news of our projects, organisation and courses and for administering our CPD courses, CSR training, projects and volunteering opportunities. We only collect basic personal data that does not include any special types of information, but could include your name, place of work, address, email, and phone number.

We may collect and process the following information about you:

  • Query Information: this is the information you provide when subscribe to our emails, book a course or become a member.
  • Cookie Information: this is the information we obtain from use of Cookies as explained in the Cookies section below.
  • Survey Information: this is information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to, or participate in, them.

Why we need it

Schools and organisations that are members of CDEC supply us with their contact details so that we can administer your membership and provide you with the benefits of membership.

Individuals who are subscribed to be part of our network also supply their information to us so that we can run the network.

We also collect your information if you have booked onto and attended our courses. We do this because we need to administer the course and, if you have opted in to receive our news, we will let you know of future courses and other CDEC news.

Where you’ve attended a course that has been paid for through the Global Learning Programme (GLP) e-credits, we had to pass your details on to GLP so that the payment can be processed, as part of a contractual requirement between ourselves, your school and GLP.

If you are part of one of our projects, we will need your details to keep in touch, and may have to share basic information about you with partners and funders as part of the project. You will let you know if this is the case when you sign up.


What we do with it

We retain your personal data on secure servers. No third-party organisation has access to your details and we won’t share, sell or loan your information to other organisations unless we have your permission and are contractually obliged to.

You can at any time contact the data protection officer and ask for the information we hold on you and you can ask us to remove it from our database and from our paper files. This is the under the right to be forgotten.


How long we keep it

We are required under UK tax law to keep your basic personal data for a minimum of 7 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.


What are your rights?

If at any point you believe the information we hold about you is incorrect, you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled you personal data, you can contact our Data Protection officer who will investigate the matter.

If you aren’t satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).


Our use of cookies

Like most websites, ours uses cookies to help provide you with the best experience we can. Cookies are small text files that are placed on your computer, tablet or mobile phone when you browse websites.

Our cookies help us to:

  •  make our website work as you'd expect
  •  remember your settings during and between visits
  •  improve the speed/security of the site
  •  allow you to share pages with social networks like Facebook
  •  continuously improve our website for you

We do NOT use cookies to:

  •  collect any personally identifiable information (without your express permission)
  •  collect any sensitive information (without your express permission)
  •  pass personally identifiable data to third parties
  •  pay sales commissions.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org


YouTube cookies

We embed videos from YouTube. This may set cookies on your computer, particularly if you are logged into a Google or YouTube account. To find out more, please visit YouTube’s embedding videos information page.


External links

The Site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.


Security

We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our privacy policy is periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site whilst it is in transit over the internet and any such submission is at your own risk.


Contacting us

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to claire@cdec.org.uk.